This Privacy Policy (hereinafter referred to as the "Privacy Policy") applies to all information that the online store of RENOVISTA SOLUCIONES MODERNAS S.L. (hereinafter referred to as "Renovista"), located at the domain name https://renovista.pro (hereinafter referred to as the "Website"), may collect about the User during their use of the site.
1. General Provisions
1.1. By using the Renovista website, the User agrees to this Privacy Policy and the conditions for processing their personal data, as well as agreeing to receive promotional information through communication channels and the use of personal data specified in clause 2.1.1 of this Privacy Policy.
1.2. If the User disagrees with the terms of this Privacy Policy, they must stop using the Renovista website.
1.3. By providing personal data to the Renovista website administration and/or its affiliates, the User freely and voluntarily consents to the transfer, use, and disclosure of their personal data in accordance with the terms of this Privacy Policy.
1.4. The purpose of this Privacy Policy is to ensure the protection of human rights and freedoms when processing personal data, including the protection of privacy, personal, and family secrets from unauthorized access and disclosure.
1.5. This Privacy Policy applies only to this Renovista website. The online store does not control and is not responsible for third-party websites that the User may access through links available on the Renovista website.
1.6. Renovista does not verify the accuracy of the personal data provided by Users. However, Renovista assumes that the User provides accurate and sufficient personal information and keeps this information up to date.
2. Subject of the Privacy Policy
2.1. The subject of this Privacy Policy is the personal data of the User that they consciously and voluntarily provide to the Renovista website administration. Below are the types of your personal information that we collect:
2.1.1. Information you provide to us. When you register to use our website, purchase a product, use any of our services, and/or contact us directly through any communication channel (e.g., submitting a request to Renovista support or sending an email), you may provide us with personal information such as your name, surname, email address, phone number, delivery address. Personal information included in messages sent to us and other information contained in scanned documents (such as registration documents of an individual entrepreneur or official company registration documents).
2.1.2. Anonymized information collected automatically (cookies). When you visit the website, we may collect generalized anonymized information about usage, such as navigation information, the sequence of links clicked, and page scrolling information. Information that does not identify individuals, such as device information, operating system, web browser, screen resolution, language and keyboard settings, pages through which the User accessed the website, date, time, etc. Anonymized personal data is information that does not allow identifying it with a specific individual.
2.2. When paying for orders with a credit card, the website administration receives information that includes only payment notifications. All personal data for payment is entered securely on the bank's and/or payment system's side.
2.3. Any other personal information not specified above is subject to secure storage and non-disclosure, except as provided in clauses 4.3 and 4.4 of this Privacy Policy.
3. Purposes of Collecting Personal Data
3.1. The personal data of the User may be used by the website administration for the following purposes:
3.1.1. To identify the User for order processing and/or concluding a remote sales contract.
3.1.2. To create an account for easier shopping.
3.1.3. To provide feedback to the client and effective customer support.
3.1.4. To notify the User of the status of their order.
3.1.5. To provide offers and information about promotions, new arrivals, and newsletters.
4. Terms and Methods of Processing Personal Data
4.1. The retention period for personal data corresponds to the time necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law or permitted by it.
4.2. This Policy provides for the processing of personal data in any way permitted by law, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (dissemination, provision, access), anonymization, blocking, deletion, and destruction of personal data.
4.3. The User agrees that the website administration may transfer personal data to third parties, including courier services, postal organizations, electronic systems, and providers, solely for the purpose of fulfilling the User's order placed on the Renovista website, including delivery of the Product.
4.4. The User's personal data may be transferred to authorized government authorities of Spain only based on and in accordance with the legislation of the Kingdom of Spain.
5. Data Security
5.1. Renovista has implemented security measures to protect the personal information you share with us, including physical, technical, and procedural measures. Among other things, access to most areas of our services is conducted via secure HTTPS protocol; confidential payment information is transmitted through an encrypted connection in accordance with industry standard SSL/TLS. Additionally, we regularly check our systems for potential vulnerabilities and attacks.
5.2. Despite the measures and efforts made by Renovista, we cannot and do not guarantee absolute protection and security of your personal data and any other information you upload, publish, and otherwise share with Renovista or other parties. We recommend that you use strong passwords for your user account and not provide us or others with sensitive personal information that, in your opinion, could cause significant or irreparable harm.
6. Other Provisions
6.1. The User may withdraw their consent to the processing of personal data at any time. Withdrawal of consent to the processing of personal data will result in the deletion of the user's account from the website, as well as the destruction of records containing personal data in Renovista's data processing systems.
6.2. The website administration may make changes to this Privacy Policy without the User's consent.
6.3. The new Privacy Policy takes effect from the moment it is posted on the Renovista website unless otherwise specified in the new version of the Privacy Policy.
6.4. Any suggestions, complaints, feedback, or questions regarding this Privacy Policy can be sent to the email address info@renovista.pro.
7. Contact Information
RENOVISTA SOLUCIONES MODERNAS S.L.
Tax Identification Number: B-05390190
46190, Valencia, Polígono Industrial El Oliveral, calle L, nave 66/59
E-mail: info@renovista.pro
Office: +34 962 594 004
Mobile: +34 643 075 301